Exchange and return policy
We offer the service of replacing and retrieving products within a maximum period of 5 working days from the arrival of the product to the customer, taking into account that the body of the product is in its original condition
Regarding any complaint from our valued customers, we are contacted by one of the methods of communication
WhatsApp messaging - direct contact - sending an email - correspondence with social media accounts or direct chat
A reminder of the customer's request is submitted to the sales department, and usually a response is received within three working days, and the request begins to be processed within a maximum period of 5 days.
